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Perspectives on Care Coordination

The Agency for Healthcare Research and Quality’s Care Coordination Measures Atlas describes three different perspectives on care coordination:

  • Patient/family perspective: Care coordination ensures the patient’s needs are met and information is shared across different types of healthcare providers and settings.
  • Healthcare professional perspective: Care coordination ensures that providers work together and with their patients in order to assess and meet patient needs and help them to navigate the healthcare system.
  • Healthcare system representative perspective: Care coordination ensures all patient care activities are integrated within and across a system of care, such as an Accountable Care Organization (ACO).

Rural care coordination programs should consider these perspectives during program implementation, evaluation, and dissemination.

Resources to Learn More

Care Coordination Measures Atlas
Document
Presents a framework for understanding care coordination measurement.
Organization(s): Agency for Healthcare Research and Quality
Date: 6/2014

Clinical-Community Relationships Measures Atlas
Document
Information to further define, measure, and evaluate programs based on clinical-community relationships for the delivery of clinical preventive services; includes a discussion of the difference between care coordination and clinical-community relationships.
Organization(s): Agency for Healthcare Research and Quality
Date: 3/2013

Evolving Models of Behavioral Health Integration in Primary Care
Document
The report summarizes the available evidence and states' experiences around integration as a means for delivering quality, effective physical and mental healthcare.
Organization(s): Milbank Memorial Fund
Date: 5/2010