Skip to main content
Rural Health Information Hub

Emergency Triage, Treat, and Transport (ET3) Model – Medical Triage Line

This funding record is inactive. Please see the program website or contact the program sponsor to determine if this program is currently accepting applications or will open again in the future.

Catalog of Federal Domestic Assistance Number: 93.381
Centers for Medicare and Medicaid Services
May 11, 2021

For programmatic questions:
Laura Rumley

For grants management and budgetary questions:
Gabriel Nah


The Emergency Triage, Treat, and Transport (ET3) Model – Medical Triage Line program provides funding to state and local governments or other entities with authority over a public safety answering point (PSAP) to establish or expand a medical triage line. The medical triage line is intended to reduce inappropriate use of emergency ambulance services and increase efficiency in Emergency Medical Services (EMS) systems by redirecting callers with non-emergency conditions to appropriate care alternatives.

This program is part of the CMS Emergency Triage, Treat, and Transport (ET3) Model initiative, which seeks to address emergency healthcare needs of Medicare Fee-for-Service (FFS) beneficiaries following a 911 call.


Eligible applicants are state or local government entities or designees, or other entities that operate or have authority over a public safety answering point (PSAP), including:

  • State governments
  • County, city, or township governments
  • Special district governments
  • Federally recognized Native American tribal governments
  • Tribal organizations
  • Nonprofits with or without 501(c)(3) status, other than institutions of higher education
  • Faith-based organizations
  • Small businesses
  • For-profit organizations other than small businesses

In order to be eligible, the geographic region covered by the public safety answering point (PSAP) must include at least one ZIP code from the service area of an existing ET3 model participant.

Geographic coverage
Amount of funding

Award ceiling: $1,175,000 per project
Project period: 2 years
Estimated number of awards: 40
Estimated total program funding: $34,000,000

Application process

Links to the full announcement, application instructions, and the online application process are available through

Visit the program website for links to additional information, guidance, and a link to subscribe to the ET3 Model news and updates.

Applicant webinars

Tagged as
Emergency medical services · Healthcare quality · Medicare · Service delivery models

Organizations (1)

For complete information about funding programs, including your application status, please contact funders directly. Summaries are provided for your convenience only. RHIhub does not take part in application processes or monitor application status.