Medi-Cal Specialty Mental Health External Quality Review: FY 2019-20 Statewide Report
Reports on an external review of all 56 county Mental Health Plans (MHPs) that are contracted to provide specialty mental health services to California Medicaid beneficiaries, including breakdowns for rural areas. Discusses challenges meeting demand and recruiting and retaining healthcare providers. Highlights access to services through telehealth, bilingual providers, and culturally responsive services; timeliness of providing service and tracking timeliness; and quality management.
California Department of Health Care Services
Access · Culture and cultural competency · Healthcare quality · Mental health · Recruitment and retention of health professionals · Rural-urban differences · Service delivery models · Statistics and data · California