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Medi-Cal Specialty Mental Health External Quality Review: FY 2019-20 Statewide Report

Description
Reports on an external review of all 56 county Mental Health Plans (MHPs) that are contracted to provide specialty mental health services to California Medicaid beneficiaries, including breakdowns for rural areas. Discusses challenges meeting demand and recruiting and retaining healthcare providers. Highlights access to services through telehealth, bilingual providers, and culturally responsive services; timeliness of providing service and tracking timeliness; and quality management.
Date
01/2021
Type
Document
Organization
California Department of Health Care Services
Tagged as
Access · Culture and cultural competency · Healthcare quality · Mental health · Recruitment and retention of health professionals · Rural-urban differences · Service delivery models · Statistics and data · California