Patient Satisfaction with Telehealth During COVID-19: Experience in a Rural County on the United States–Mexico Border
Discusses the rapid expansion of telehealth during the COVID-19 pandemic in rural Cochise county, Arizona, examining patient satisfaction with quality of care, ease of scheduling, confidence in telehealth, and other measures. Describes challenges facing rural border residents in accessing healthcare, strains on primary care, and telehealth's potential to alleviate these issues. Collects data from 354 adult and 2018 pediatric patient survey responses.
Rachael Phenicie, Rosemary Acosta Wright, Jeffrey Holzberg
Telemedicine and e-Health, 27(8), 859-865
Access · Statistics and data · Telehealth · U.S.-Mexico Border Region · Arizona