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Implementing a program that requires technology also requires a certain level of infrastructure such as:

  • Funding to pay for the technology
  • Appropriate routers and receivers that can handle video and voice conferencing or other technological needs
  • Space to put the equipment or the ability to move the equipment to the patient

Technology infrastructure is not limited to physical infrastructure that enables connectivity. It also requires:

  • Information technology staff capable of implementing and troubleshooting the technology needed for program activities.
  • Training for providers and staff who will use technology services to connect with their patients.
  • Education for patients to understand how the technology services can help them connect with their providers.

Resources to Learn More

Telehealth Resource Centers
A program designed to assist healthcare organizations, networks, and providers in implementing telehealth programs that serve rural and medically-underserved areas.
Organization(s): Office for the Advancement of Telehealth, Health Resources and Services Administration