An operations plan breaks down the
activities and goals outlined in the strategic
plan and business plan into measureable
components. The operations plan specifies:
What explicit strategies and tasks are going to be undertaken
Who is responsible for each of the strategies and tasks
When the strategies and tasks must be completed
How much each strategy and task is going to cost
While the goals and objectives can be carried forward from the business (tactical) plan, writing the
operations plan will fine-tune individual work plans, timelines, and financial allocation. Network
members should be involved in developing the operations plan and be committed to the time frame for
Like business plans, operations plans should be considered living documents and be revised to reflect
changes and growth within the network. Regularly re-verifying that there is a solid base of network
members and key stakeholders supporting the network's ongoing operations is another key to its
Resources to Learn More
Strategy to Operations to Achieve Great Results
This website includes a one-hour webinar that discusses how operations and strategic plans should be
closely aligned for the strongest results.
Author(s): Goodspeed, S.W.
Organization(s): National Rural Health Resource Center
Operational Plan Sample
An example of an operational plan. This example stems from Sports Management, but the concepts are relevant to
rural health networks.