Module 5: Evaluation Considerations for Services Integration Programs
Evaluation is a critical tool for demonstrating a program’s impact and assessing patient satisfaction, quality
improvement, quality of care, and cost. Evaluation findings may be used to:
- Assess the effectiveness of the services integration program
- Determine return on investment
- Identify future programmatic needs
This module discusses methods and considerations for program evaluation and presents measures that may be used
in the evaluation of rural services integration programs.
For a detailed overview of program evaluation, see Evaluating Rural Programs in the Rural
Community Health Toolkit.
In this module: