Need: To help veterans transition into civilian healthcare careers.
Intervention: MMAC and healthcare employers in urban and rural Virginia provide employment and education opportunities to veterans seeking civilian medical credentials.
Results: MMAC has accepted 1,113 applicants into the program, 490 of whom have already found employment via the MMAC program.
Many veterans who gain medical skills and experience
while in the military have trouble finding employment in
healthcare after discharge, due to barriers such as their
military experience not translating into civilian
healthcare credentials. To smooth the transition into
civilian careers, the Virginia Department of Veterans
Services created the
Military Medics and Corpsmen Program (MMAC) in 2016.
Modeled after the Veterans Health Administration
Intermediate Care Technician Pilot Program, MMAC pairs
medically trained veterans with healthcare systems to
receive specialized training, maintain medical skills,
and work toward civilian medical credentials. MMAC is a
collaboration of local, state, and federal government;
nonprofit healthcare associations; and Virginia
The following facilities have agreed to partner with the
Bon Secours Health System
Capital Area Pediatrics
Centra Health, which serves rural Farmville
Chesapeake Regional Healthcare
Eastern Virginia Medical School
Fort Norfolk Plaza Medical Associates
Health Corporation of America (HCA)
Inova Health System
LifeCare Medical Transports
Mary Washington Hospital
National Neuropathy Center
Riverside Health System, which serves rural Warsaw
Sentara Healthcare, which serves rural Halifax County
Novant Health, which serves rural Culpeper
VCU Health System
Velocity Urgent Care
Virginia Department of Corrections (43 facilities,
with many in rural communities)
Virginia Department of Behavioral Health and
Program staff review participants' scope of practice to
match to potential employers and send participants'
resumes to those employers. Though the program does not
directly provide licensure, they can assist MMAC
participants by guiding them through the credentialing
processes via the Virginia Board of Nursing at the
Virginia Department of Health Professions. The MMAC
program provides medically trained veterans with four
pathways for success.
Path One: MMAC Qualified
Veterans and transitioning U.S. Army Combat Medics, U.S.
Navy and U.S. Coast Guard Corpsmen, and U.S. Air Force
Medical Technicians who have performed the majority of
MMAC General Scope of Practice skills within the last
twelve months will be eligible to continue practicing
those medical skills in a civilian healthcare setting
while they gain civilian healthcare credentials and
licensure. Participants are under supervision of a
physician or registered nurse.
Path Two: No Veteran Left Behind
Veterans with military medical experience who do not meet
MMAC qualification standards are assisted by the MMAC "No
Medic or Corpsmen Left Behind" pathway. The MMAC program
assists all medically trained veterans with resume
writing, mentorship, and connection with healthcare and
non-healthcare companies that have been certified by
Virginia Values Veterans
(V3). Virginia-based companies can become V3-certified by
following certain veteran-friendly standards of practice.
Path Three: Healthcare Leadership
Some veterans spend many years in the military and gain
management experience or complete advanced degrees. The
MMAC program helps veterans find civilian healthcare
employment in areas such as safety, supply chain,
infrastructure, and information technology.
Path Four: Military Spouses
The MMAC program helps military spouses find employment
at MMAC Partner Healthcare Systems and V3-certified
MMAC has received 1,113 applications as of September
13th, 2022. There have been 490 program applicants hired
into Virginia healthcare employment. Of the 490 veterans
hired, 166 have been hired as "MMAC Qualified," 214 have
been hired as "No Veteran Left Behind," 94 have been
hired as "Healthcare Leadership," and 16 military spouses
have been hired.
MMAC participant testimonials show that participants
appreciate the smoother and quicker transition into
civilian careers. To learn about one veteran's
experience, please watch this two-minute video:
State legislation passed in July 2021 expands the types
of healthcare facilities eligible to participate in the
MMAC program. MMAC can now enter into Memoranda of
Agreement with facilities such as urgent care centers,
specialty clinical and surgical facilities, community
health clinics, and dialysis centers. The legislation
also creates two additional pathways to healthcare
MMAC is collaborating with organizations in Wisconsin to
implement an MMAC-like program in their state.
The MMAC program was selected as a recipient of the 2021
State Transformation in Action Recognition (STAR) award
from the Southern Legislative Conference of the Council
of State Governments. The STAR award identifies and
promotes state government solutions to regional problems,
focusing on policy innovations that are creative,
impactful, transferable, and effective.
The biggest barrier was crafting, advocating for, and
passing state legislation. To do this, coordination and
approval were needed from the Virginia Department of
Health Professions and the Virginia Department of
Health's Office of Licensure and Certification. Without
having the support of those entities as well as the
Virginia General Assembly and two governors, this program
would not be possible.
Educating the civilian workforce and healthcare
leadership has been extremely important since the start
of the MMAC program. Even though there is state law that
supports and allows MMAC Qualified veterans to practice
certain skills in a civilian hospital setting, it takes a
great deal of education for the civilian healthcare
community to understand and accept MMAC program
participants and allow them to practice certain skills.
Even though the MMAC program has memoranda of agreement
with all MMAC Partner Health Systems, signed by CEOs,
chief medical officers, and others at the highest levels
of leadership, that information does not always trickle
down to those who may be integral in making the program
function optimally, such as hiring managers, human
resources staff, nurses, and other clinical leadership.
Involve key players in the initial stages of program
development. Legislation should be codified and enabling
and should address concerns like supervision, Medicare
and Medicaid reimbursement, and scope of practice. These
steps are important for healthcare leaders' confidence in
the program, increased participation, and program
Educate hospitals and health systems about the value that
medically trained veterans can bring to their
organizations. In some cases, civilian health
professionals may not realize what kind of medical
training and experience medics and corpsmen have.
The MMAC team provides outreach to medical facilities and
companies, transitioning service members, and the
Department of Defense and military installations. The V3
program is a great resource for the MMAC team to learn
about future potential partnerships with employers.
The MMAC team uses the following outreach methods:
Print materials such as brochures, pop-up displays,
and military branch-specific flyers
Videos, including Hire Profiles
Web, including social media, online ads, and an
Indeed.com employer account
Please contact the models and innovations contact directly for the most complete and current information
about this program. Summaries of models and innovations are provided by RHIhub for your convenience. The
programs described are not endorsed by RHIhub or by the Federal Office of Rural Health Policy. Each rural
community should consider whether a particular project or approach is a good match for their community’s
needs and capacity. While it is sometimes possible to adapt program components to match your resources, keep
in mind that changes to the program design may impact results.