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Military Medics and Corpsmen Program

Summary 
  • Need: To help veterans transition into civilian healthcare careers.
  • Intervention: MMAC and healthcare employers in urban and rural Virginia provide employment and education opportunities to veterans seeking civilian medical credentials.
  • Results: MMAC has accepted 785 applicants into the program, 267 of whom have already found employment via the MMAC program.

Description

Many veterans who gain medical skills and experience while in the military have trouble finding employment in healthcare after discharge, due to barriers such as their military experience not translating into civilian healthcare credentials. To smooth the transition into civilian careers, the Virginia Department of Veterans Services created the Military Medics and Corpsmen Program (MMAC) in 2016.

Modeled after the Veterans Health Administration Intermediate Care Technician Pilot Program, MMAC pairs medically trained veterans with healthcare systems to receive specialized training, maintain medical skills, and work toward civilian medical credentials. MMAC is a collaboration of local, state, and federal government; nonprofit healthcare associations; and Virginia healthcare systems.

Services offered

The MMAC program provides medically trained veterans with three pathways for success.

Path One: MMAC Qualified

Veterans and transitioning U.S. Army Combat Medics, U.S. Navy and U.S. Coast Guard Corpsmen, and U.S. Air Force Medical Technicians who have performed the majority of the MMAC General Scope of Practice skills within the last twelve months will be eligible to continue practicing those medical skills in a civilian healthcare setting while they gain civilian healthcare credentials and licensure. Participants are under supervision of a physician or registered nurse.

The following facilities have agreed to partner with the MMAC program:

  • Bon Secours Health System
  • Capital Area Pediatrics
  • Carilion Clinic
  • Centra Health, which serves rural Farmville
  • Chesapeake Regional Healthcare
  • Fort Norfolk Plaza Medical Associates
  • Health Corporation of America (HCA)
  • Inova Health System
  • Mary Washington Hospital
  • Riverside Health System, which serves rural Warsaw
  • Sentara Healthcare, which serves rural Halifax County
  • Novant Health UVA Health System, which serves rural Culpeper
  • Virginia Department of Corrections (43 facilities, with many in rural communities)
  • Virginia Department of Behavioral Health and Developmental Services

Program staff review participants' scope of practice to match to potential employers and send participants' resumes to those employers. Though the program does not directly provide licensure, they can assist MMAC participants by guiding them through the credentialing processes via the Virginia Board of Nursing at the Virginia Department of Health Professions.

Path Two: No Veteran Left Behind

Veterans with military medical experience who do not meet MMAC qualification standards are assisted by the MMAC "No Medic or Corpsmen Left Behind" pathway. The MMAC program assists all medically trained veterans with resume writing, mentorship, and connection with healthcare and non-healthcare companies that have been certified by Virginia Values Veterans (V3). Virginia-based companies can become V3-certified by following certain veteran-friendly standards of practice.

Path Three: Healthcare Leadership

Some veterans spend many years in the military and gain management experience or complete advanced degrees. The MMAC program can help veterans find civilian healthcare employment in areas such as safety, supply chain, infrastructure, and information technology.

MMAC staff holding Governor's Award
MMAC staff received the 2017 Governor's Award for Excellence in Public Service to the Commonwealth (Teamwork Category).

Results

MMAC has received 785 applications as of September 10th, 2020. There have been 267 program applicants hired into Virginia healthcare employment. Of the 267 veterans hired, 108 have been hired as "MMAC Qualified," 117 have been hired as "No Veteran Left Behind," and 42 have been hired as "Healthcare Leadership."

The following is a breakdown of hires at MMAC Partner Health Systems since program launch:

  • Bon Secours Health System: 54 veterans hired
  • Carilion Clinic: 11
  • Centra Health: 1
  • Chesapeake Regional Healthcare: 5
  • Health Corporation of America (HCA): 3
  • Inova Health System: 6
  • Mary Washington: 1
  • Riverside Health System: 16
  • Sentara Healthcare: 17
  • Virginia Department of Behavioral Health and Developmental Services: 5
  • Virginia Department of Corrections: 4

MMAC staff won the 2017 Governor's Award for Excellence in Public Service to the Commonwealth (Teamwork Category) and the Employer Support of the Guard and Reserve's Patriot Award. In June 2018, the governor signed legislation making MMAC a permanent program and allowing registered nurses (along with physicians, podiatrists, and chief medical officers) to supervise MMAC participants.

MMAC participant testimonials show that participants appreciate the smoother and quicker transition into civilian careers. To learn about one veteran's experience, please watch this two-minute video:

Challenges

The biggest barrier was crafting, advocating for, and passing state legislation. To do this, coordination and approval were needed from the Virginia Department of Health Professions and the Virginia Department of Health's Office of Licensure and Certification. Without having the support of those entities as well as the Virginia General Assembly and two governors, this program would not be possible.

Educating the civilian workforce and healthcare leadership has been extremely important since the start of the MMAC program. Even though there is state law that supports and allows MMAC Qualified veterans to practice certain skills in a civilian hospital setting, it takes a great deal of education for the civilian healthcare community to understand and accept MMAC program participants and allow them to practice certain skills.

Even though the MMAC program has memoranda of agreement with all MMAC Partner Health Systems, signed by CEOs, chief medical officers, and others at the highest levels of leadership, that information does not always trickle down to those who may be integral in making the program function optimally, such as hiring managers, human resources staff, nurses, and other clinical leadership.

Replication

House Bill makes MMAC a permanent program
Governor Ralph Northam signs House Bill 915, making MMAC a permanent program.

Educate hospitals and health systems about the value that medically trained veterans can bring to their organizations. In some cases, civilian health professionals may not realize what kind of medical training and experience medics and corpsmen have.

The MMAC team provides outreach to medical facilities and companies, transitioning service members, and the Department of Defense and military installations. The V3 program is a great resource for the MMAC team to learn about future potential partnerships with employers.

The MMAC team uses the following outreach methods:

  • Print materials such as brochures, pop-up displays, and military branch-specific flyers
  • Videos, including Hire Profiles
  • Web, including social media, online ads, and an Indeed.com employer account

During the program's pilot phase, program coordinators surveyed applicants on how they learned about MMAC. The most successful outreach methods were word of mouth, staff outreach, and online/social media efforts.

Contact Information

Phillip A. Trezza, Program Coordinator
Military Medics and Corpsmen Program
804.393.6633
phillip.trezza@dvs.virginia.gov

Topics
Healthcare workforce
Veterans

States served
Virginia

Date added
July 16, 2018

Date updated or reviewed
September 11, 2020

Suggested citation: Rural Health Information Hub, 2020. Military Medics and Corpsmen Program [online]. Rural Health Information Hub. Available at: https://www.ruralhealthinfo.org/project-examples/1023 [Accessed 25 October 2020]


Please contact the models and innovations contact directly for the most complete and current information about this program. Summaries of models and innovations are provided by RHIhub for your convenience. The programs described are not endorsed by RHIhub or by the Federal Office of Rural Health Policy. Each rural community should consider whether a particular project or approach is a good match for their community’s needs and capacity. While it is sometimes possible to adapt program components to match your resources, keep in mind that changes to the program design may impact results.