University of Virginia Diabetes Tele-Education Program

Description

Portions of rural Virginia are considered high diabetes risk areas of the state. To address this problem, the Virginia Center for Diabetes Prevention and Education (VCDPE) at the University of Virginia (UVA) has offered free diabetes prevention and management tele-education programs to community health centers, small rural hospitals, health districts, and Critical Access Hospitals (CAHs) in these parts of the state.

Rural community health centers and rural hospitals can more efficiently use their resources by employing teleconferencing to disseminate diabetes prevention and diabetes self-management information. These sites may host a live tele-education event, led by a certified diabetes educator, to educate patients at no cost to the organization.

Beginning in 2006, the Diabetes Tele-Education Program was initially funded with a grant via the Virginia Department of Health Office of Health Equity through the Federal Office of Rural Health Policy's Medicare Rural Hospital Flexibility Program. Today, the program is funded through state appropriations to the University of Virginia and the Virginia Center for Diabetes Prevention and Education.

Partners in this initiative are the:

• UVA Diabetes Education and Management Program
• UVA Center for Telehealth
• UVA Division of Endocrinology and Metabolism

Services offered

Diabetes education courses:

• The Basics of Diabetes
• Nutrition Basics
• Diabetes Self-Management Skills
• Healthy Eating Lifestyle Changes

In addition, University of Virginia's Charlottesville and College at Wise campus employees were able to take the diabetes prevention distance learning program via videoconferencing technology.

Due to COVID, the diabetes education project was expanded so that people with diabetes can attend diabetes education classes from home or a medical facility. Most recently, diabetes tele-education has been adapted to be available on demand to reach more people in Virginia living with diabetes. Those interested in viewing the videos of the live classes can register under the Diabetes Classes (Recorded) link. An email will be sent with the links to the classes.

Results

From 2008 to 2019, the program served over 3,600 patients at over 64 sites. VCDPE does not track the asynchronous viewings of its diabetes tele-education.

Types of sites:

• Critical Access and other hospitals
• Community Health Centers
• Free clinics
• Libraries
• Senior centers
• Health Departments

To learn more about the previous research program, see the 2016 abstract presented at the American Association of Diabetes Educators meeting.

VCDPE also helped the Health Quality Innovation Network create 4 "Medical Minute" videos for medical providers of patients with diabetes and prediabetes.

Challenges

Future challenges:

• Funding
• New site recruitment
• Site retention
• More meaningful outcome data (behavioral and medical)
• Internet access in rural areas
• COVID-19 disrupting clinical care
• Reaching the underserved

In addition, the program is working to increase the number of participating sites in Virginia's high-risk, underserved areas. These areas include geographic locations with a high prevalence of diabetes and obesity, under-resourced communities, rural communities, and populations of color.

Replication

• Building relationships with advanced clinical sites is key to success.
• Market the programs early to increase the number of participating sites.
• Provide the sites with creative marketing materials to share with their patients.
• Reduce streamlined educational materials.
• Add interactive opportunities/patient interaction during each session.

Contact Information

Lorrie Rilko, DNP, FNP-BC, BC-ADM, CDCES, Diabetes Education and Outreach Manager
Virginia Center for Diabetes Prevention and Education
pap8fj@virginia.edu