In a 2015 study, 21 participants (including clients,
therapists, and crisis center staff) rated different
aspects like "ease of equipment use" and "sensitivity of
therapist" on a 1-5 scale. The lowest score was a 4 from
the crisis center staff for "ease of technology use,"
while the highest score was a 5 from the crisis center
staff for "quality of staff interactions with
therapists." The clients themselves ranked the overall
quality of services a 4.81 out of 5.
Clients completed a questionnaire to measure the presence
and severity of PTSD symptoms. The 2015 study showed that
the mean score from this questionnaire decreased from
54.43 pre-treatment to 34.10 post-treatment, showing an
improvement in PTSD symptoms.
Clients also completed a self-report measuring depression
symptoms. The mean score from this report decreased from
29.33 pre-treatment to 15.24 post-treatment, showing an
improvement in depression symptoms.
For more information about program results:
Gray, M.J., Hassija, C.M., Jaconis, M., Barrett, C.,
Zheng, P., Steinmetz, S., & James, T. (2015). Provision
of Evidence-Based Therapies to Rural Survivors of
Domestic Violence and Sexual Assault via Telehealth:
Treatment Outcomes and Clinical Training Benefits.
Training and Education in Professional Psychology,
Hassija, C. & Gray, M.J. (2011). The Effectiveness and
Feasibility of Videoconferencing Technology to Provide
Evidence-Based Treatment to Rural Domestic Violence and
Sexual Assault Populations. Telemedicine and
e-Health, 17(4), 309-15.