Outpatient Telehealth Use Soared Early in the COVID-19 Pandemic but Has since Receded
Brief examining outpatient telehealth visits from March 2019 to August 2021 based on a data set that includes over 126 million patients from 889 hospitals and 19,320 clinics nationwide. Covers changes in telehealth use during the pandemic, telehealth use by age group and gender, rural and urban rates of telehealth use, and telehealth use for management of chronic conditions. Discusses impacts on healthcare access, cost, quality, and outcomes, as well as policy implications.
Justin Lo, Matthew Rae, Krutika Ann, Cynthia Cox
Kaiser Family Foundation, Peterson Center on Healthcare
Access · Health conditions · Policy · Rural-urban differences · Statistics and data · Telehealth