Practical Use of Process Mapping to Guide Implementation of a Care Coordination Program for Rural Veterans
Details a study on the use of process mapping in the implementation of a care coordination program in Veterans Affairs (VA) facilities. Discusses a nurse-led care coordination program and outlines its implementation process.
Marina S. McCreight, Heather M. Gilmartin, PhD, Chelsea A. Leonard, et al.
Journal of General Internal Medicine, 34, 67-74
Care coordination · Nurses · Veterans