Medi-Cal Specialty Mental Health External Quality Review: FY 2020-21 Statewide Report
Reports on an external review of all 56 county Mental
Health Plans (MHPs) that are contracted to provide
specialty mental health services to California Medicaid
beneficiaries, including breakdowns for rural areas.
Discusses challenges meeting demand and recruiting and
retaining healthcare providers. Highlights access to
services through telehealth, bilingual providers, and
culturally responsive services; timeliness of providing
service and tracking timeliness; and quality management.
California Department of Health Care Services
Access · Culture and cultural competency · Healthcare quality · Mental health · Recruitment and retention of health professionals · Rural-urban differences · Service delivery models · Statistics and data · California