Advancing Equity in Challenging Times: A Qualitative Study of Telehealth Expansion And Changing Patient–Provider Relationships In Primary Care Settings During the COVID-19 Pandemic

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Examines the expansion of telehealth services during the COVID-19 pandemic and potential access issues related to technical and workforce barriers. Analyzes interview data from primary healthcare providers to explore challenges such as reduced team-based care coordination, technological difficulties, loss of nonverbal communication, and equity issues for vulnerable groups, including those in rural areas.

Monisa Aijaz, Valerie A Lewis, Genevra F Murray

Digital Health, 10

02/2024

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Access · COVID-19 · Care coordination · Health disparities · Primary care · Technology for health and human services · Telehealth