Advancing Equity in Challenging Times: A Qualitative Study of Telehealth Expansion And Changing Patient–Provider Relationships In Primary Care Settings During the COVID-19 Pandemic

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Examines the expansion of telehealth services during the COVID-19 pandemic and potential access issues related to technical and workforce barriers. Analyzes interview data from primary healthcare providers to explore challenges such as reduced team-based care coordination, technological difficulties, loss of nonverbal communication, and equity issues for vulnerable groups, including those in rural areas.

Monisa Aijaz, Valerie A. Lewis, Genevra F. Murray

Digital Health, 10

02/2024

Access · COVID-19 · Care coordination · Health disparities · Primary care · Technology for health and human services · Telehealth