Video and Telephone Telehealth Use and Web-Based Patient Portal Activation Among Rural-Dwelling Patients: Retrospective Medical Record Review and Policy Implications

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Analyzes patient characteristics associated with telehealth use among rural California adults, utilizing electronic health record data of 9,359 patients dwelling in rural California ZIP codes. Provides data on patients' telehealth modality, provider type, portal activation, level of rurality, age, primary language, and other clinical and demographic characteristics. Discusses policy approaches to improving telehealth access in rural areas.

Meghan Rowe Ferrara, Gina Intinarelli-Shuler, Susan A Chapman

Journal of Medical Internet Research, 27, e67226

08/2025

Access · Policy · Statistics and data · Technology for health and human services · Telehealth · California