Bridging Gaps in Acute Care Access for Rural Veterans: The Reach and Impact of VA's Virtual Emergency and Urgent Care Programs

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Examines how the Veterans Health Administration's (VA) tele-emergency care (TEC) and virtual care visits (VCV) programs influenced short-term care utilization, mortality and other health outcomes, and costs among rural veterans, using Jan 2022-Sept 2024 national call center data linked with VA administrative and community care records.

Anita A. Vashi, Linda Diem Tran, Tracy Urech, Allison Engstrom Buggaveeti, Liam Rose

Journal of Rural Health, 42(3), e70197

08/2026

Access · Emergency department and urgent care services · Health conditions · Statistics and data · Telehealth · Veterans