"What is Not Accessible is the Technology Itself": Perspectives on Telehealth Acceptance and Use from Community Health Workers and Community Members in California's San Joaquin Valley

View resource

Examines perspectives of community health workers (CHWs) and community members on the effectiveness of telecommunication technologies in California's rural San Joaquin Valley (SJV). Uses focus group feedback to discuss perceived benefits and limitations of telehealth, the digital divide, provider-patient trust, patient health status, access points and service options, security and privacy concerns, training opportunities, and more. Highlights factors that influence telehealth acceptance in SJV and provides actionable steps for other rural communities looking to implement telehealth.

Mercedes Peña, Kimberly D. Sánchez, Rosa D. Manzo, Micaela Velasco Sandoval

Journal of Health Communication, 31(sup1), S58-S67

11/2026

Community health workers · Telehealth · California