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Rural Health Information Hub

Rural Health
Resources by Topic: Service delivery models

Mental Health America Warmlines
Presents a list of mental health warmlines, or non-emergency support lines, available throughout the country. Highlights the number for the state, or region within the state, and the hours of operation.
Sponsoring organization: Mental Health America
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Customizable Communications Toolkit
Provides a catalog of internal and external communications resources to support rural hospitals and clinics. Includes customizable print and digital resources, scripts, and talking points to promote community trust, preventive screenings, swing bed services, telehealth, and pulmonary rehabilitation.
Sponsoring organizations: Legato Healthcare Marketing, National Rural Health Resource Center
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Provider Bridge
Connects healthcare professionals with state agencies and healthcare entities to increase access to care for patients in rural and underserved communities, and assists in mobilizing volunteer healthcare professionals during public health emergencies.
Sponsoring organization: Federation of State Medical Boards
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Ohio Project ECHO
A Project ECHO Superhub serving Ohio and the U.S. by providing expert consultation, specialty training, and clinical mentorship for primary care providers to help them address complex health conditions. Currently offers 6 Project ECHO programs focused on promoting integrated, team-based care and co-occurring psychiatric and physical conditions.
Sponsoring organization: Northeast Ohio Medical University (NEOMED)
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The Virtual Patient-Centered Medical Home (PCMH): A Model for Idaho's Rural and Underserved Communities
Describes the virtual Patient-Centered Medical Home (PCMH), including benefits such as reduced cost of care and increased access to and quality of care. Discusses how telehealth and community health emergency medical services (CHEMS) will be used in the PCMH model. Includes contact information for Public Health District Small Rural Hospital Improvement (SHIP) Grant Project Managers.
Sponsoring organization: Idaho Department of Health and Welfare
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Telemedicine for Health Equity Toolkit
Toolkit providing information and guidance for safety-net healthcare systems on telemedicine program development and implementation. Includes sections with information for leadership, providers and teams, and considerations for reaching rural and underserved populations to address health disparities. Toolkit will be regularly updated to reflect regulatory changes and insights from healthcare administrators.
Sponsoring organizations: Center for Care Innovations, Commonwealth Fund, UCSF Center for Vulnerable Populations
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Emergency Triage, Treat, and Transport (ET3) Model
Provides information on a CMS model that permitted ambulance care teams to use alternate models of emergency healthcare, such as telehealth treatment and transport to alternative destinations, to improve quality and lower costs of care. Rural Medicare-enrolled suppliers or hospital-based ambulance providers without current medical dispatch and/or telehealth were eligible to participate. Concluded December 31, 2023.
Sponsoring organization: Centers for Medicare and Medicaid Services
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Pennsylvania Rural Health Model
Provides information on a joint CMS and the Pennsylvania Department of Health model designed to improve the financial viability of rural Pennsylvania hospitals and reduce the growth of hospital expenditures across payers, including Medicare. Includes information on participating hospitals and details about the performance period and model targets.
Sponsoring organization: Centers for Medicare and Medicaid Services
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Rural Community Paramedicine Toolkit
Resources and best practices to help rural communities develop community paramedicine programs. Identifies program models and examples, and discusses implementation, evaluation, sustainability, and dissemination of program results.
Sponsoring organization: Rural Health Information Hub
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Telehealth and Palliative Care
Offers resources on delivering palliative care through telehealth services. Covers how to select the technology platform, prepare patients and families, conduct a telehealth visit, and document and bill for services. Includes a Telehealth Start-Up Guide that outlines key components of telehealth service delivery in a home-based palliative care program
Sponsoring organization: Center to Advance Palliative Care
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