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Delta Memorial Hospital's SEAL Team

Description
Describes Delta Memorial Hospital's (DMH) progress as part of the Small Rural Hospital Transition (SRHT) Project, completed in 2017, focused on improving quality of care and transition of care. DMH is a 25-bed Critical Access Hospital located in Dumas, Arkansas. 12 months after implementing the recommendations, DMH met two of their three measurable goals. The SEAL team, or Service Excellence Advisor Leaders, are charged with regularly reviewing patient satisfaction surveys to identify service areas that need improvement.
Date
05/2018
Type
Document
Organization
National Rural Health Resource Center
Tagged as
Care coordination · Critical Access Hospitals · Healthcare business and finance · Healthcare quality · Arkansas