Skip to main content

States Reported Multiple Challenges with Using Telehealth to Provide Behavioral Health Services to Medicaid Enrollees

Description
Summarizes results of a January-February 2020 survey of State Medicaid Directors in 37 states that provide behavioral health services via telehealth through managed care organizations. Describes challenges with using telehealth to serve Medicaid enrollees, including provider and enrollee training, internet connectivity, privacy, and technology costs. Offers recommendations for the Centers of Medicare and Medicaid Services (CMS) to help states address these challenges.
Date
09/2021
Type
Document
Organization
Office of Inspector General (HHS)
Tagged as
Access · Behavioral health · Medicaid · Policy · Technology for health and human services · Telehealth

Organizations (1)