Staff Training and Education
Supporting aging in place program staff through training and education is critical to the successful
implementation of any program. It is helpful to have staff with education, skills, or qualities that are
specific to the program and target population needs. It is also helpful to have enough staff to provide services
to the aging in place population.
The continuing long-term
care workforce shortage makes finding staff to assist older adults in their homes difficult. To address
this issue, organizations may need to create caregiving
career ladders via apprenticeship programs and other tools for on-the-job training. Also, promoting
caregiving careers to students while still in high school and providing grants and other funding sources to help
cover training costs is important to supporting the workforce pipeline.
Training is the one of the first opportunities that an organization has to create a strong, positive staff
environment. Training topics for staff that visit older adults who are aging in place in a home setting can
Communicating the needs of those seeking to age in place
Training volunteers and staff on conducting home evaluations and assessing the need for home modifications
Using technologies that can help extend the impact of the caregiving workforce
Helping patients with realistic goal setting for health improvement
Demonstrating cultural competency
Addressing social determinants of health
For more information about education and training for rural aging in place staff, visit the Rural Health
Information Hub's Education and Training of the Rural
Healthcare Workforce topic guide.
Resources to Learn More
12 Steps for
Creating a Culture of Retention: A Workbook for Home and Community-Based Long-Term Care Providers
Workbook offers 12 steps to guide agencies in developing excellent recruitment, selection and
retention practices necessary to manage long-term care organizations.
Organization(s): Paraprofessional Healthcare Institute (PHI)
the Direct Service Workforce in Rural Areas
Discusses direct service-related strategies that other states and rural agencies have implemented to overcome
quality long-term supports and services challenges.
Author(s): Brown, D.K., Lash, S., Wright, B., & Tomisek, A.
Organization(s): Centers for Medicare & Medicaid Services