Quality Measures for Mental Health Programs
Because of the different mental health needs of individuals seeking professional help, rural mental
health providers must be flexible when implementing treatment plans. This can make standardization
and measurement of mental health programs difficult.
Though treatment flexibility is important, rural mental health programs must ensure that they incorporate
validated quality measures to monitor program success. Quality measures can measure a variety of program aspects,
- Patient satisfaction
There is an assortment of validated quality measures that can be used, depending on the target population and
what is being assessed. For example, two sets of quality measures that are related to youth mental health
programs are the Young Adult Health Care Survey (YAHCS) and
Health Development Survey (PHDS). Other quality
measures include the Consumer Assessment of Healthcare Providers and Systems CAHPS Experience
of Care and Health Outcomes Survey (ECHO) for adults.
Resources to Learn More
Health Quality Measures
Outlines various quality measures that can be used for mental health programs.
Organization(s): Agency for Healthcare Research and Quality (AHRQ)