Module 2: Community Health Worker Program Models

Rural programs are using a variety of community health worker (CHW) models to plan, implement, and evaluate programs. CHW program models differ based on the services provided, the patients and community members they serve, and the goals of the health program, among other factors. This module provides information on evidence-based and promising models for CHW programs and strategies for adapting the models to meet community needs.

To learn how to identify and adapt interventions, see Developing a Rural Community Health Program in the Rural Community Health Toolkit.

This toolkit identifies six models of CHW programs. These program models are not mutually exclusive. When designing a rural CHW program, it may be appropriate to adapt components from more than one program model to address community needs.

In this module:

• Lay Health Worker Model
  CHWs are trusted members of the community they serve, sharing many of the same characteristics.
• Member of Care Delivery Team Model
  CHWs work alongside medical professionals to address health issues.
• Care Coordinator/Manager Model
  CHWs help patients with complex health conditions navigate healthcare providers and systems.
• Screening and Health Educator Model
  CHWs deliver health screenings and education to populations of focus.
• Outreach Agent Model
  CHWs provide outreach services to populations of focus.
• Community Organizer and Capacity Builder Model
  CHWs promote community action and build community support for activities that address local needs.