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Crisis Line Models for Suicide Prevention

The National Suicide Prevention Lifeline is a network of local crisis centers throughout the U.S. When someone calls the national number, they are connected to counselors at the crisis center nearest them. Individuals can also text to be connected with a suicide prevention crisis counselor.

In addition to the national crisis line, many communities have their own suicide crisis line. Some are housed in a medical center while others are freestanding crisis lines that refer callers to services in their area. Some crisis lines include follow-up calls to people who have called. Others offer additional education and training about suicide for the community. There are also crisis lines that are specific to certain populations, like veterans.

Crisis lines are particularly important in rural areas that are geographically distant from a medical or mental health facility. By calling the national or local number, residents can still access help through the phone.

Program Clearinghouse Examples

Resources to Learn More

National Suicide Prevention Lifeline
Website provides a national suicide prevention hotline (1-800-273-8255) and chat option connecting callers to local crisis centers, and identifies resources and initiatives supporting public awareness and advocacy on behalf of suicide prevention.
Organization(s): Substance Abuse and Mental Health Services Administration (SAMHSA)