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Perspectives on Care Coordination

The Agency for Healthcare Research and Quality’s Care Coordination Measures Atlas describes three different perspectives on care coordination:

  • Patient/family perspective: Care coordination ensures the patient’s needs are met and information is shared across different types of healthcare providers and settings.
  • Healthcare professional(s) perspective: Care coordination ensures that providers work together and with their patients in order to assess and meet patient needs and help them to navigate the healthcare system.
  • System representative(s) perspective: Care coordination ensures all patient care activities are integrated within and across a system of care, such as an Accountable Care Organization (ACO).

Rural care coordination programs should consider these perspectives during program implementation, evaluation, and dissemination.

Resources to Learn More

Clinical-Community Relationships Measures Atlas
Document
Information to further define, measure, and evaluate programs based on clinical-community relationships for the delivery of clinical preventive services; includes a discussion of the difference between care coordination and clinical-community relationships.
Organization(s): Agency for Healthcare Research and Quality
Date: 3/2013

Evolving Models of Behavioral Health Integration in Primary Care
Document
The report summarizes the available evidence and states' experiences around integration as a means for delivering quality, effective physical and mental healthcare.
Organization(s): Milbank Memorial Fund
Date: 5/2010