Module 5: Evaluation
Evaluation is a critical tool for demonstrating a care coordination program's impact, assessing effectiveness,
determining return on investment, assessing patient satisfaction, and identifying future programmatic needs and
opportunities for quality improvement. This module discusses methods and considerations for program evaluation
and presents measures that may be used in evaluating rural care coordination programs.
For a detailed overview of program evaluation, see Evaluating Rural Programs in the Rural Community
In this module: