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Community Health Workers (CHWs)

Community health workers (CHWs) are defined by the Bureau of Labor Statistics as individuals who:

“Assist individuals and communities to adopt healthy behaviors. Conduct outreach for medical personnel or health organizations to implement programs in the community that promote, maintain, and improve individual and community health. May provide information on available resources, provide social support and informal counseling, advocate for individuals and community health needs, and provide services such as first aid and blood pressure screening. May collect data to help identify community health needs.”

CHWs possess many of the same characteristics as the populations they serve. They can be paid workers or volunteers. Outreach using CHWs has been shown to reduce barriers to care and improve health status for underserved populations. For more information about CHWs, see the Community Health Worker Toolkit.

Resources to Learn More

Community Health Worker Model for Care Coordination: A Promising Practice for Frontier Communities
Document
This report provides background information on the evidence-base for community health workers and how it relates to care coordination. Examples are given from six frontier states: Alaska, Montana, Minnesota, New Mexico, Oregon, and Texas.
Organization(s): National Center for Frontier Communities
Author(s): Wilger, S.
Date: 8/2012

In Focus: Integrating Community Health Workers into Care Teams
Document
This newsletter describes health care organizations that have integrated CHWs into multidisciplinary teams.
Author(s): Hostetter, M. & Klein, S.
Organization(s): The Commonwealth Fund
Date: 12/2015