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Rural Health Information Hub

Center for Independent Living for Western Wisconsin

  • Project Title: New Freedom Transportation Program
  • Program Representative Interviewed: Denise Larson
  • Location: Menomonie, Wisconsin
  • Program Overview: The New Freedom Transportation Program allows persons with disabilities and older adults to access transportation services for medical, shopping, and recreational trips. They utilize a call center, which is staffed by transportation specialists who coordinate travel for clients. Services are provided by either volunteer drivers who are reimbursed for their miles or a voucher program that reimburses clients who provide their own drivers. The New Freedom Transportation Program covers an 18-county area and requires coordination across numerous agencies and organizations in the region.

Models represented by this program: